NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Netgear Prosecure no access web interface and connectivity issues
Hello,
I started working as a beginner and we have a lot of connectivity issues (when visiting a website, it takes 10-15 second to get a website loading, before that, it shows "not connected to internet").
I suspect it comes from the firewall Netgear Prosecure since I can't access his web interface anymore, which means I can't see what's going on (I tried different browsers)
I can still ping his IP though.
Do you have any idea what's the problem and how I could access this web interface?
Do you think it's safe to unplug and replug the AC to reboot the firewall (I do not have a console port on hand) ?
Thank you
I would like to inform you that the problem has been solved.
Indeed, I rebooted the firewall by unplug and replug the AC. After that, I could access the web interface and connection was fine again.
Do you have any idea why it done that ?
2 Replies
I would like to inform you that the problem has been solved.
Indeed, I rebooted the firewall by unplug and replug the AC. After that, I could access the web interface and connection was fine again.
Do you have any idea why it done that ?Welcome to our community! :)
I think the firewall is too busy for the data that is passing through to the device that may cause the web UI to be inaccessible. It is also possible that there is something that floods the firewall. Thanks for sharing the solution!
Regards,
John
NETGEAR Community Team
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
