NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

emei's avatar
emei
Aspirant
Jun 03, 2017
Solved

Security

I'd like to have access to my synology NAS from the internet. I have a ddns Hostname xxxx.synology.me. On the Firewall Pro Safe I did the following configuration

 

added a Service with Port Nr. 5711

service.JPG

added a Firewall Rule Inbound (Fix IP Adress)

Inbound.JPG

 

In- / Outbound Rules are

in_outbound.JPG

The access with https://xxxx.synology.me:5711 does not work. Has someone an idea, what the problem is?

Thanks for help.

  • Hi DaneA

     

    Thanks for the Support. The Netgear Firewall is behind the Router of the ISP (Swisscom Internet Box) located. So I found out, that the Swisscom Router didn't forward the internet traffic to the Netgear Firewall. I checked the Swisscom Router and I found the configuration, where this forwarding can be made.

     

    Now it works well.

    Thank's a lot.

    Best Regards

    emei

      

     

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi emei,

     

    Welcome to the community! :) 

     

    Is the FVS318Gv2 set as the main router?  If yes, let us check if port 5711 is really opened using an online port scanner.  Follow the steps below:

     

    1. Access this link: http://www.subnetonline.com/pages/network-tools/online-port-scanner.php

    2. On the "Enter Port to scan" field, enter 5711.

    3. Check the box that says "By selecting this option you confirm that you agree to the "Terms of use" below."

    4. Click on the Scan Port button. 

     

    Note: If it shows "online/reachable" it means that port 5711 is really opened on the FVS318Gv2.  

     

    If ever the steps above does not help.  Let us try the steps below:

     

    1. Edit the custom port you have entered on the Services.  Instead of port 5711, change it to port 5001.  

    2. Then, point it to the LAN IP address 192.168.1.100 via the Edit LAN WAN Inbound Services.

    3. On the "Translate to Port Number" field, change port 5001 to 5711.  

    4. Check if you will be able to access your Synology NAS via https://xxxx.synology.me:5711 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • emei's avatar
      emei
      Aspirant

      Hi DaneA

       

      Thanks for the Support. The Netgear Firewall is behind the Router of the ISP (Swisscom Internet Box) located. So I found out, that the Swisscom Router didn't forward the internet traffic to the Netgear Firewall. I checked the Swisscom Router and I found the configuration, where this forwarding can be made.

       

      Now it works well.

      Thank's a lot.

      Best Regards

      emei

        

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More