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Forum Discussion
Mammoth1
Apr 12, 2017Aspirant
SRX5308 - Requires REBOOT every time setting changed in Firewall or IPSec VPN.
Does anyone experience the same issue? Since I noticed this several years, I have to reboot the unit in order for any changes I make to the Firewall or the IPSec VPN to take effect. It is a trouble...
Dan_Z
Apr 13, 2017NETGEAR Expert
Hi Mammonth1,
Welcome to the community!
The configuration can take effect immediately if make some change for firewall or ipsec vpn,
no need to reboot device.
Here is the recommended method if need to edit firewall or ipsec vpn:
1.Disable firewall or ipsec vpn policy
2.Edit policy
3.Enable policy
Thanks.
- Mammoth1Apr 13, 2017Aspirant
Yes, that how I make changes because it will not let me make any changes otherwise.
Any change that I make in Firewall or IPSec VPN still requires a hardware reboot for the new change to take effect.
It is very inconvenient in our 24 hours operation. I did not have any issue like this with our other firewalls such as Juniper, Nortel and Cisco, but only with SRX5308 I have to reboot every time I make changes.
Even after deleting the VPN policy and look at the log, the deleted policy is active. It is very odd.
Again, I always disable the policy before making a change then re-enable it.
Has anyone had the same issue?
- DaneAApr 19, 2017NETGEAR Employee Retired
Have you tried to perform a factory reset the SRX5308 then reconfigure it from scratch? If not yet, kindly try it and observe same problem occurs.
Regards,
DaneA
NETGEAR Community Team
- Mammoth1Apr 19, 2017Aspirant
Yes, as said in my original post, I have done exactly as you asked. I reset it to the factory default and MANUALLY configured from scratch. It still does the same thing. I made a small change to the IPSec VPN a few days ago and it has not been taken effect. I will have to reboot it today but that causes the whole company operation to be interrupted. The strange thing is though, when it is rebooted, the WAN never come back up no matter how long I wait. I have to reboot it twice for the WAN to come back up. This behavior is very identical on both of our SRX5308 units. Just as an additional information...
And the most odd behavior is that Deleted IPSec VPN tunnel or Firewall rule stays effective until I reboot the unit. It is very odd and very difficult to check the changes I am making...
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