NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

kkontney's avatar
kkontney
Follower
Nov 07, 2015

SRX5308 VPN to VPN SRX5308 Slow Transfer Speeds over VPN

Hello, I am not sure if I am missing a setting(s) or something, but our file transfers over VPN are slow.  Here is what we have -

 

Main Office

SRX5308 with Firmware 4.3.3-6

Time Warner Internet: 50Mbs x 5Mbs

 

Satellite Office

SRX5308 with Firmware 4.3.3-6

Time Warner Internet: 50Mbs x 5Mbs

 

VPN connected to each other.  No problems on the connection.  Now we have a performance issue transfering files.  With the VPN tunnel connected, we are getting 716k per second transfer speed.  If we disconnect the VPN (break it) and RDP into a main office PC we can transfer the file at about 4.5Mbs.  I would think the VPN would be faster than copy-paste from an RDP session to our local PC.

 

Can anyone help with Slow VPN transfers with SRX5308 Router-to-Router VPN?

 

-Kyle Kontney 

1 Reply

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi kkontney,

     

    I suggest to use Iperf or Jperf to measure the VPN throughput.  Check this link as reference in using Iperf for Bandwidth Testing.

     

    I encourage you to contact NETGEAR Support and open a case with regard to your concern.  For testing purposes, NETGEAR Support might request you to have an IPSec VPN Connection configured between both of your SRX5308 to any ProSAFE VPN firewall available in the NETGEAR Support laboratory.  On this testing scenario, you may try to transfer a file from your end to NETGEAR Support's end and vice versa in order to test the transfer speed via the VPN tunnel.  This will help isolate the problem. 

     

    You may reach NETGEAR Support at anytime even on holidays and weekends on this hotline number: 1855-7767233.  Be reminded that a support contract might be offered to you if ever the support warranty of your SRX5308 is expired.

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More