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Forum Discussion
HenrikA
Feb 11, 2017Tutor
SRX5308. With BWP it getts slower and slower. Error: Failed to release class(76)
I have an SRX5308 running with Bandwidth Profiles; Guests and Office. When people connect to the wifi they automatically get an IP (above 100) with the bandwidth profile Guest that have a limited upl...
- Feb 26, 2017
Thanks for the update. I'm glad to know that the problem is not present when using an earlier version of the firmware. :) Just to be specific, what earlier firmware version of the SRX5308 make it work?
Since the problem is resolved for now using an earlier version of the firmware, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Cheers,DaneA
NETGEAR Community Team
HenrikA
Feb 13, 2017Tutor
Thanks for replying. Well, it seems that I need to ask support for this.
-Henrik
DaneA
Feb 16, 2017NETGEAR Employee Retired
I just want to follow-up on this. Were you able to update the firmware of the SRX5308 to the latest version 4.3.4-2 then perform a factory reset and reconfigure it from scratch? If yes, what are your observations?
I believe you have already opened an online case with NETGEAR Support. Kindly keep us posted about the progress of it.
Regards,
DaneA
NETGEAR Community Team
- DaneAFeb 23, 2017NETGEAR Employee Retired
I just want to follow-up on this again. Any updates from your online case?
Regards,
DaneANETGEAR Community Team
- HenrikAFeb 23, 2017Tutor
Sorry, nothing so far.
-Henrik
- DaneAFeb 23, 2017NETGEAR Employee Retired
How about trying to update the firmware of the SRX5308 to the latest version 4.3.4-2 then perform a factory reset and reconfigure it from scratch? I have suggested this on my earlier reply unto you and that might help. Otherwise, you may want to do a follow-up with NETGEAR Support about your online case.
Regards,
DaneANETGEAR Community Team
- HenrikAFeb 23, 2017Tutor
A valuable feature in this router is that it is possible to reboot into an earlier version of the fw. I did that and it works. This is fine with me since I am doing this very remotely ;). In April I am on location and will continue wit the latest fw.
-Henrik
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