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Forum Discussion
Paul0599
Dec 15, 2018Aspirant
Traffic Meter issues with FVS336Gv3
I've been having ongoing issues with data usage limits and have recently been trying to use the traffic meter feature of the FVS336Gv3. I have done some searching, but everything is either quite old ...
DaneA
Dec 17, 2018NETGEAR Employee Retired
Hi Paul0599,
Welcome to the community! :)
Kindly post screenshots of the data shown in the Traffic Meter of the FVS336Gv3 compared to the data usage shown from your ISP. Kindly answer the questions below:
a. Is the FVS336Gv3 behind another router? It would be best if you post a screenshot or image of your detailed network setup.
b. What is the current firmware version of the FVS336Gv3?
Regards,
DaneA
NETGEAR Community Team
- Paul0599Dec 17, 2018Aspirant
Thanks for the welcome and reply.
Here are screenshots of what the router traffic meter page says as well as what the ISP says. As I said, the values changed when I changed the allowance mount (it was 133000 and I changed it to 124000 because the reported 123529MB was almost over the limit). Average per day is wrong too (always was). I didn't save a screenshot before I made the change -- I wasn't expecting it to screw it up like it did.
The firmware version in the router is 4.3.5-3.
Not sure what would be a screenshot of the network setup. A particular screen from the router? The router is connected directly to the ISP's modem (4111N), which is in Bridge mode (as close to direct as I can get). There isn't anything else connected to the 4111N. The router is configured with 3 VLANs with only two of them currently being used. All internet on the networks goes through the router. One VLAN goes to a Nighthawk and switch for the main network and the other one goes to another Nighthawk for a guest/isolated network.
Traffic meterUsage (starts over on 19th)
- Paul0599Dec 23, 2018Aspirant
I'm keeping better track of this since the flip over on the 19th. Too soon to really tell anything yet, though.
- DaneAJan 02, 2019NETGEAR Employee Retired
Happy New Year! :)
As a follow-up on this, I inquired your concern to the higher tier of NETGEAR Support. I got a feedback from the higher tier of NETGEAR Support, the Traffic Meter on the FVS336Gv3 is accurate and there were no bugs on this feature. The FVS336Gv3 is already EoL (End-of-Life). If ever you observed that there is an irregularity within the Traffic Meter feature, there is no new firmware (or fix) that would address it since the ProSAFE VPN Firewall product line has been discontinued.
Regards,
DaneANETGEAR Community Team
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