NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Unable to delete device from vpn group
Dear community, I am trying to delete my BR500 from the VPN group. I get the error message: unable to delete device from VPN group. Tried to delete the BR500 from my device list. I can't, becaus...
pwill / Nicola_Ita,
Again, we apologize for the inconvenience this has caused you. A fixed is currently being worked on.
Regards,
DaneA
NETGEAR Community Team
Hi my name is Nicola and I live in Italy, this is my first post.
Since a week I have been experiencing the same problem and yesterday I have opened a support ticket, I'm waiting for a solution....
After twenty years of Netgear products, I have to admit that BR500 is a real failure (for VPN stability).
In 15 months I had to reboot the router hundreds of times, I forgot how many times I had to delete the VPN group....
Nicola
Same here Nicola. It seemed to be stable the last month, but last week the spook started again. No VPN, no tunnel, ghost VPN groups, no VPN groups, not able to delete a router from the group, not able to delete a router from the insight cloud ...
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
