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Forum Discussion
pwill
Jun 10, 2020Aspirant
Unable to delete device from vpn group
Dear community, I am trying to delete my BR500 from the VPN group. I get the error message: unable to delete device from VPN group. Tried to delete the BR500 from my device list. I can't, becaus...
- Jun 10, 2020
pwill / Nicola_Ita,
Again, we apologize for the inconvenience this has caused you. A fixed is currently being worked on.
Regards,
DaneA
NETGEAR Community Team
DaneA
Jun 10, 2020NETGEAR Employee Retired
pwill / Nicola_Ita,
Again, we apologize for the inconvenience this has caused you. A fixed is currently being worked on.
Regards,
DaneA
NETGEAR Community Team
pwill
Jun 11, 2020Aspirant
The reason I wanted to delete the devices from the group was to re-create the group because the tunnel was down and the clients could not connect.
This morning, the whole system was back and everything works. It took more then 3 days, but it seems stable now. I will leave it as it is and won't delete anything.
The Insight Cloud Portal is a great service, but its stability is really poor. I very much hope Netgear gets it under control, because I can't handle too many outages anymore ...
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