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Forum Discussion

quit's avatar
quit
Aspirant
Mar 13, 2016

UTM10 firmware fails to download

Firmware downloading...0% and stuck. It's current version 1.0.29.4 so I need to upograde to 1.3.7 before I can do a manual update - any ideas
Firmware
quit's avatar
quit
Aspirant
Mar 21, 2016

Here's a screenshot from the Admin page - the problem is that the early versions of the firmware do not support manual upgrades so I have to upgrade via the automated function. Clicking query displays the versions you see so presumably they are somewhere. The problem is that they won't download.

 

See also the bottom of this page

 

 

UtmFirmware.png

DaneA's avatar
DaneA
NETGEAR Employee Retired
Mar 21, 2016

Hi quit,

 

With regard to this, I advise you to open an online case with NETGEAR Support here.  Kindly state your concern/s then NETGEAR Support team will be able to assist you. 

 

 

Regards,

 

DaneA

NETGEAR Community Team

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