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Forum Discussion
bzness
Oct 07, 2017Aspirant
VPN between 2 netgear routers keeps dropping
I am trying to set up a stable VPN tunnel between an FVS318G on one site, and an SRX5308 at another site. Both are connected to Xfinity modems, and both have stable internet connections, the SRX has ...
DaneA
Oct 10, 2017NETGEAR Employee Retired
Hi bzness,
If ever you have not yet configured Keep-Alive and Dead Peer Detection on both SRX5308 and FVS318G, I suggest you to configure Keep-Alive and Dead Peer Detection then check if same problem will occur. Read pages 265-268 of the SRX5308 Reference Manual here and pages 5-53 to 5-55 of the FVS318G Reference Manual here about Keep-Alives and Dead Peer Detection.
You mentioned that you upgraded the firmware of the SRX5308 to the latest version. Did you perform a factory reset on it the reconfigure it from scratch after upgrading the firmware? It is best to reset the firewall to factory defaults then reconfigure it from scratch in order to start clean using the latest firmware version.
Regards,
DaneA
NETGEAR Community Team
DaneA
Oct 23, 2017NETGEAR Employee Retired
I just want to follow-up on this. Is the VPN connection between the SRX5308 and FVS318G still up?
Regards,
DaneA
NETGEAR Community Team
- bznessOct 23, 2017Aspirant
Yes, but I noticed that a couple of times someone with an unknown IP address tried to log in. The router blocked the entry, but that seemed to have created some problems and the router stopped logging and also stopped responding to my other router, which of course led to a breakdown. I updated the firmware to the last version (which gave me trouble last time I tried that, and this time it seems to have worked. I see one attempt to get into the system via VPN, and this time it did not break the VPPN channel. So, good for now, but still keeping fingers crossed.
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