NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

bvirgin's avatar
bvirgin
Aspirant
Nov 17, 2017

VPN Client Lite V5.1.4

Bought the above router. 

Installed the VPN lite client by copying the setup file to a laptop (no optical drive) and used the serial number on the CD sleve. Get an Activation Error 34: This license cannot be used to activate this software.  (This is setting the executable to be compatible to Windows 7 to fix another error)

 

I tried, for giggles, to download version 6.4 from the website. Same error.

 

Am I doing something wrong?

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi bvirgin,

     

    Welcome to the community! :) 

     

    Kindly double check if the VPN Client software that you have is really a Lite version or Professional version.  If ever you have is the Professional version, you can download the latest version here and try to activate the license.

     

    Otherwise, I advised you to open a chat or online case with NETGEAR Support here and kindly state your concern for assistance in activating your VPN Client license key.

     

     

    Regards,


    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      bvirgin,

       

      I just want to follow-up on this.  We’d greatly appreciate your feedback.

       

       

      Regards,

       

      DaneA

      NETGEAR Community Team

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More