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Forum Discussion

FrankDrabin's avatar
FrankDrabin
Follower
Jun 10, 2019

VPN licence reset

Hello,

I need to have my vpn licence reset after i changed PCs - who can help me? :)


Best regards
Frank

2 Replies

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  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi FrankDrabin,

     

    Welcome to the community! :) 

     

    Kindly send me the following below via private message:

     

    a. the VPN license key that needs to be reset

    b. e-mail address that was used when you have registered the VPN license key 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      Hello FrankDrabin,

       

      I got your private message and forwarded it to the higher tier of NETGEAR Support. Just now, I got a feedback from the higher tier of NETGEAR Support that your VPN license key has been reset. Kindly try to register it to your new PC. 

       

      If ever your concern has been resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       


      Regards,

       

      DaneA

      NETGEAR Community Team

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