NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

dkcarl's avatar
dkcarl
Aspirant
Aug 20, 2018
Solved

VPNG05L need licence keys reset

Past hardware failures have consumed our licenses and only 1 of 5 seems to be working. Please reset the license keys associated with my account. Thanks in advance.
  • dkcarl,

     

    I just got a feedback from the higher tier of NETGEAR Support that your all of the 5-user VPN license keys have been reset.  Kindly check it on your end. 

     

    If ever your concern has been resolved and you have no further inquiries, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     


    Regards,

     

    DaneA

    NETGEAR Community Team

2 Replies

Replies have been turned off for this discussion
  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi dkcarl,

     

    Kindly send me the following below via private message:

     

    a. the VPN license key that needs to be reset

    b. e-mail address/es that was used when you have registered the VPN license key 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      dkcarl,

       

      I just got a feedback from the higher tier of NETGEAR Support that your all of the 5-user VPN license keys have been reset.  Kindly check it on your end. 

       

      If ever your concern has been resolved and you have no further inquiries, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       


      Regards,

       

      DaneA

      NETGEAR Community Team

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More