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Forum Discussion
dkcarl
Aug 20, 2018Aspirant
VPNG05L need licence keys reset
Past hardware failures have consumed our licenses and only 1 of 5 seems to be working. Please reset the license keys associated with my account. Thanks in advance.
- Aug 21, 2018
I just got a feedback from the higher tier of NETGEAR Support that your all of the 5-user VPN license keys have been reset. Kindly check it on your end.
If ever your concern has been resolved and you have no further inquiries, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,DaneA
NETGEAR Community Team
DaneA
Aug 21, 2018NETGEAR Employee Retired
Hi dkcarl,
Kindly send me the following below via private message:
a. the VPN license key that needs to be reset
b. e-mail address/es that was used when you have registered the VPN license key
Regards,
DaneA
NETGEAR Community Team
DaneA
Aug 21, 2018NETGEAR Employee Retired
I just got a feedback from the higher tier of NETGEAR Support that your all of the 5-user VPN license keys have been reset. Kindly check it on your end.
If ever your concern has been resolved and you have no further inquiries, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!
Regards,
DaneA
NETGEAR Community Team
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