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Jiri_GrandPa's avatar
Jiri_GrandPa
Follower
Feb 27, 2020
Solved

VPNG05L need licence keys reset

I have replaced 4 laptops where our 5 licenses package was used, always carefully uninstalling the SW, but I am not not able to use the license on the new HW, getting error 33. Can you please help me to reset the licenses.

Thank you very much.

  • Jiri_GrandPa,

     

    I got a feedback that your 5-user VPN license key has been fully reset.  You may now register it again on the new laptops you have.

     

    Since your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

     

     

    Regards,

     

    DaneA
    NETGEAR Community Team

2 Replies

Replies have been turned off for this discussion
  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Jiri_GrandPa

     

    Welcome to the community! :) 

     

    Kindly send me the following below via private message:

     

    a. the VPN license key that needs to be reset

    b. e-mail address that was used when you have registered the VPN license key

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired

      Jiri_GrandPa,

       

      I got a feedback that your 5-user VPN license key has been fully reset.  You may now register it again on the new laptops you have.

       

      Since your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       

       

      Regards,

       

      DaneA
      NETGEAR Community Team

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