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Forum Discussion
Froese
Oct 19, 2016Aspirant
VPN no longer working between two FVS318Gv2
I have two FVS318Gv2 at two offices with a VPN tunnel between them that have worked fine until yesterday when the Internet provider was changed at one location. Broadband ISP settings were changed an...
- Nov 09, 2016
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
Danthem
Oct 19, 2016NETGEAR Employee Retired
Check your inbound firewall rules on both sides of the VPN, make sure there isn't any "ANY"-service inbound rule.
Most of the time when tunnel comes up but traffic not passing it comes down to one of the following;
*Firewall rules
*Static routes
*ISP
You can also try rebooting both of the routers or recreating the VPN.
Froese
Oct 19, 2016Aspirant
Thanks. I've of course rebooted both ends numerous times.
- Inbound, I've only got two services: TCP ports 5900-5901 and 10999-11102 on for any IP, all day.
- I have no Static Routes on either end.
- As for the ISP, yes this might be the issue; we changed from Earthlink Busienss to AT&T U-verse yesterday.
Again, everything else is working, even the tunnel comes up, but traffic won't pass through it. It sounds like a routing issue, but even if I try to ping LAN IP of other device using Diagnosics, Ping, "Ping through VPN tunnel" checked and correct VPN Policy selected, it comes up "Ping Failed."
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