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Forum Discussion
Froese
Oct 19, 2016Aspirant
VPN no longer working between two FVS318Gv2
I have two FVS318Gv2 at two offices with a VPN tunnel between them that have worked fine until yesterday when the Internet provider was changed at one location. Broadband ISP settings were changed an...
- Nov 09, 2016
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
Dan_Z
Oct 21, 2016NETGEAR Expert
Hi Froese,
Welcome to the community!
Because the broadband ISP settings were changed on your devices,So suggest to delete all VPN configuration
and recreate it.
Below is the config steps for your reference:
1. Topology:FVS318Gv2-01[WAN]----[WAN]FVS318Gv2-02
2. Go to Security->Firewall->Attack Checks,enable Respond to Ping on Internet Ports on 2 FVS318Gv2
3. Make sure FVS318Gv2-01'WAN can ping FVS318Gv2-02'WAN,can do it on "Monitoring->Diagnostics" page
4. Delete the VPN policies and IKE policies on 2 FVS318Gv2
5. Use VPN Wizard recreate VPN policy
Thanks
- FroeseOct 24, 2016Aspirant
Thank you, but I have already delete and re-created VPN setting on both sides.
The issue seems to be with the AT&T supplied Pace 5268AC RG. Even though I've put the FVS318Gv2 in the RG's "DMZ+" and disabled everthing else that I could find, it still seems to be blocking GRE packets (although tunnel is set up.)
- Dan_ZOct 24, 2016NETGEAR Expert
Hi Froese,
Thanks for your reply.
Could you tell me the internet connection mode,PPPOE,ADSL or other?Thanks.
- FroeseOct 24, 2016Aspirant
It's ADSL (AT&T U-Verse).
Now I am experiencing other problems: long load times for certain website (sometimes they even time out, but work when re-tried.) Not sure if it's a DNS thing or related to this...which I am begininng to suspect now: something timeing out and resetablishing every couple of seconds (and it seems to affect all Internet traffic).
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