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VPN no longer working between two FVS318Gv2
I have two FVS318Gv2 at two offices with a VPN tunnel between them that have worked fine until yesterday when the Internet provider was changed at one location. Broadband ISP settings were changed an...
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
Yes, that is what I'd love to do, but it appears that the Pace 5268AC residential gateway (modem) that AT&T supplied can't be placed in bridging mode, so I've put the FVS318Gv2 in its "DMZ+" zone. Both devices have the same WAN IP, and two devices that have port forwarding on the LAN side of the 5268AC are accessible to me (I am dealing with this remotely.) At this point I am totally exasperated.
I have now attempted several thing that have made no difference; VPN tunnel still doesn't work and websites often time-out.
- turned on IPv6 on FVS318v2 and the AT&T RG (Pace 5268AC)
- switched out the FVS318Gv2 with another one - no change; granted VPN may not work if one unit is broken, but had same issue with web traffic delays
- connected network directly to AT&T RG (Pace 5268AC) - web traffice was fast, but of course have no VPN service.
AT&T tech stopped by and said we are having problems because there is a red light at the Ethernet jack on the Pace 5268AC (cable goes to the NetGear device), and that means this device or something on my network is mis-configured. However, he was not able to tell me specifically what was the problem.
Has anyone heard of this, and what mis-configuration is the likely the cause?
Hi Froese,
If the AT&T RG (Pace 5268AC) have VPN pass through function,please enable it.
If the VPN still do not work,suggest do factory default on FVS318Gv2,try again.Thanks.
It doesn't have briding mode or "VPN passthrough" only "DMZ+", which works for everything else except VPN. I did reset to factory defaults; still no change :-(
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
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