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VPN no longer working between two FVS318Gv2
I have two FVS318Gv2 at two offices with a VPN tunnel between them that have worked fine until yesterday when the Internet provider was changed at one location. Broadband ISP settings were changed an...
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
I have now attempted several thing that have made no difference; VPN tunnel still doesn't work and websites often time-out.
- turned on IPv6 on FVS318v2 and the AT&T RG (Pace 5268AC)
- switched out the FVS318Gv2 with another one - no change; granted VPN may not work if one unit is broken, but had same issue with web traffic delays
- connected network directly to AT&T RG (Pace 5268AC) - web traffice was fast, but of course have no VPN service.
AT&T tech stopped by and said we are having problems because there is a red light at the Ethernet jack on the Pace 5268AC (cable goes to the NetGear device), and that means this device or something on my network is mis-configured. However, he was not able to tell me specifically what was the problem.
Has anyone heard of this, and what mis-configuration is the likely the cause?
I finally had AT&T tech come out and replace the Pace 5268AC with a Motorola NVG589. Set it up as "pass-through" and now everything works fine. The tech said that his was a common problem for business customers using the Pace 5268. Apparently it just can't be made to pass VPN traffic.
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