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Forum Discussion
vulogiccl2
Oct 15, 2017Initiate
Working with dual WANs on FVS336Gv2
Hi -- We've set up a second WAN connection on a FVS336Gv2 (fw 4.3.3-6) and have set it as a secondary failover port. (WAN1 is connected to a Netgear/AT&T B90-755025-15 [fw 06.04.29] DSL modem; WA...
DaneA
Oct 16, 2017NETGEAR Employee Retired
Hi vulogiccl2,
This is normal with the FVS336Gv2. Since Auto-Rollover is configured, when WAN1 port is active, WAN2 shows as "down." Then, if the internet connection fails on WAN1 port, it will roll-over to WAN2 connection making the WAN 2 port active and this will make WAN1 port "down."
Also, if the WAN1 port is down, you really cannot access the modem connected to it because its down. Same goes with the WAN2 port, if it is down, you cannot access the modem connected to it. I suggest you to connect a PC directly to the modem so that you could access its web-GUI.
Regards,
DaneA
NETGEAR Community Team
vulogiccl
Oct 16, 2017Aspirant
It's not that simple ... This unit is in an IDF rack inside a locked closet, and I'm not necessarily on premises. I can't just go over and plug a PC straight into the modem. I need to come up with another solution. (Currenltly my workaround has been to switch the router's operation mode to Load Balance, but that's not without its own set of problems.)
Is there some way to force a route through the "DOWN" line in failover mode, i.e. setting up a specfic VLAN? The only reason the modem on the failed line is "down" is that the router is blocking access to it. In almost all cases, a failed Internet connection is not the result of a failed modem, and many times all that's needed to get the connection back up is to tell the modem to reset and/or reconnect.
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