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ACP1602's avatar
ACP1602
Follower
Dec 17, 2020

AC1200 Dual Radio

Hi - this was set up for me but dropped the internet last night and I ultimately had to press the reset so have lost the WiFi name and password from before. The WiFi is coming through and working but called Netgear_11AC / Netgear_11N with no password required / no protection. The instructions say to type 192.168.0.100 into my web browser when on one of the AC or N SSIDs to connect to the Access Point which I have done but nothing comes up in the browser / it doesn't connect. I have tried my MacBook and my iPad. Any help please?

1 Reply

  • JohnC_V's avatar
    JohnC_V
    NETGEAR Employee Retired

    ACP1602,

     

    Welcome to our community! :)

     

    Please follow the installation guide here. You may also open a support ticket via chat/phone in order for our experts to assist you immediately.

     

    Regards,

     

    John

    NETGEAR Community Team

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