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Forum Discussion
ACP1602
Dec 17, 2020Follower
AC1200 Dual Radio
Hi - this was set up for me but dropped the internet last night and I ultimately had to press the reset so have lost the WiFi name and password from before. The WiFi is coming through and working but called Netgear_11AC / Netgear_11N with no password required / no protection. The instructions say to type 192.168.0.100 into my web browser when on one of the AC or N SSIDs to connect to the Access Point which I have done but nothing comes up in the browser / it doesn't connect. I have tried my MacBook and my iPad. Any help please?
1 Reply
- JohnC_VNETGEAR Employee Retired
Welcome to our community! :)
Please follow the installation guide here. You may also open a support ticket via chat/phone in order for our experts to assist you immediately.
Regards,
John
NETGEAR Community Team
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