NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
blacknell
Feb 28, 2025Guide
Audi Q4 can't see or connect to WAC540
I have a WAC540 running latest firmware 9.9.5.1 I have a lot of devices connecting to it just fine. Very reliable. My new Audi Q4 eTron will not see the broadcast SSID when it scans for hotsp...
plemans
Feb 28, 2025Guru - Experienced User
A couple things.
1. set it to wpa2/wpa3. some devices have issues with just wpa3
2. get the car connected and then updated. Driver/software updates can sometimes fix the issue. Intel had issues with wpa3 that were fixed with updates. Maybe audi has one
blacknell
Feb 28, 2025Guide
I should have been clearer.
SSID is set to `WPA3 Personal Mixed (WPA2 + WPA3)`
The car is brand new and connected to it's only cellular network so I believe it is up to date
- plemansFeb 28, 2025Guru - Experienced User
Then try setting it to wpa2 only mode.
Also 'believing" something is updated isn't always a good option/decision. the number I've been told "I'm on the latest" and the user wasn't, is not a small amount. And some cars will only update over wifi. So try investing the time to ensure its updated. And not just the car saying its updated but check the version its on versus what is published for it.
You might also check on the Audi forums because if the audio isn't seeing the ssid when everything else does, its something internal to the audi
- blacknellFeb 28, 2025Guide
OK. I get your point. I will try and find out firmware in the car is latest
But the same argument could be said of Netgear. The car can see many many many SSID's as I drive around - just not this Netgear one.
- plemansFeb 28, 2025Guru - Experienced User
blacknell wrote:
OK. I get your point. I will try and find out firmware in the car is latest
But the same argument could be said of Netgear. The car can see many many many SSID's as I drive around - just not this Netgear one.-----Whats netgear going to check? its broadcasting as your other devices can see it. If it was having an issue, NOTHING could see it. But when its just one device that can't see a broadcasting ssid, it indicates its the device (car) with the issue. Again, we've seen this issue before when devices transitioned to newer wireless standards and needed an update. Its also why its recommended to check the Audi forums to see if anyone else has seen this issue. A quick google shows a ton of posts of Audi not seeing wifi/ssids.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!