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Jim315's avatar
Jim315
Follower
May 06, 2024

Can't connect to range of ip addresses

New installation of a G316EP with a single WAX615 AP attached. Router is an AT&T BGW320-500. WiFi is turned off on the router. DHCP is being handled by the router with a range of 192.168.1.1 – 253.switch config

 

 

 

Devices can connect to the AP, the VOIP phones work just fine, access to websites work with one exception. The organization’s externally hosted website cannot be reached when connected to the office wifi or hardwire connected through the switch. If I connect directly to the router, it can be access. Website IP address is 192.252.44.11.

I’m at a loss at to what is wrong. Any help to resolve this issue would be greatly appreciated.

1 Reply

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Jim315 wrote:

    New installation of a G316EP with a single WAX615 AP attached. Router is an AT&T BGW320-500. WiFi is turned off on the router. DHCP is being handled by the router with a range of 192.168.1.1 – 253.


    The GS316EP with it's static IP subnet config (192.168.22.0/24) is in a complete different IP subnet than the told LAN DHCP subnet (192.168.1.0/24) why ever. Not that this does matter to much, it's still a L2 switch with (assuming no VLANs and subnets configured). As such, the GS316EP is a plain L2 switch, built on an ummanaged switch core, and it  does not care about an IP addresses, except for it's own "management" network. 

     

    Jim315 wrote:

    Devices can connect to the AP, the VOIP phones work just fine, access to websites work with one exception. The organization’s externally hosted website cannot be reached when connected to the office wifi or hardwire connected through the switch. If I connect directly to the router, it can be access. Website IP address is 192.252.44.11.

    This looks like an appropriate, standard, registered, ... IP address

     

    ===

    #

    #

    ---

    #
    # Query terms are ambiguous. The query is assumed to be:
    # "n 192.252.44.11"
    #
    # Use "?" to get help.
    #

    NetRange: 192.252.32.0 - 192.252.63.255
    CIDR: 192.252.32.0/19
    NetName: CENTENE-CORPORATION
    NetHandle: NET-192-252-32-0-1
    Parent: NET192 (NET-192-0-0-0-0)
    NetType: Direct Allocation
    OriginAS: AS36092
    Organization: Centene Corporation (CENTE-5)
    RegDate: 1992-11-12
    Updated: 2021-12-14
    Ref: https://rdap.arin.net/registry/ip/192.252.32.0


    OrgName: Centene Corporation
    OrgId: CENTE-5
    Address: 7711 Carondelet Avenue, Ste. 800
    City: St. Louis
    StateProv: MO
    PostalCode: 63105
    Country: US
    RegDate: 2003-02-06
    Updated: 2015-03-23
    Ref: https://rdap.arin.net/registry/entity/CENTE-5


    OrgTechHandle: NETWO7384-ARIN
    OrgTechName: Network Engineers
    OrgTechPhone: +1-314-445-0280
    OrgTechEmail: IT-Core-Network@Centene.com
    OrgTechRef: https://rdap.arin.net/registry/entity/NETWO7384-ARIN

    OrgNOCHandle: ABUSE4840-ARIN
    OrgNOCName: Abuse
    OrgNOCPhone: +1-314-505-6920
    OrgNOCEmail: domains@centene.com
    OrgNOCRef: https://rdap.arin.net/registry/entity/ABUSE4840-ARIN

    OrgAbuseHandle: ABUSE4840-ARIN
    OrgAbuseName: Abuse
    OrgAbusePhone: +1-314-505-6920
    OrgAbuseEmail: domains@centene.com
    OrgAbuseRef: https://rdap.arin.net/registry/entity/ABUSE4840-ARIN


    #
    # ARIN WHOIS data and services are subject to the Terms of Use
    # available at: https://www.arin.net/resources/registry/whois/tou/
    #
    # If you see inaccuracies in the results, please report at
    # https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
    #
    # Copyright 1997-2024, American Registry for Internet Numbers, Ltd.
    #

    ===

     

    Based on the information provided, I can't see any reason why the said switch should block this IP address.

     

    Not knowing anything about this network infrastructure, routing, subnets in the data path, .... I tend to suggest to start from a simple

     

    # traceroute 192.252.44

     

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