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ExWhyWhyZee's avatar
ExWhyWhyZee
Aspirant
Apr 24, 2023

Extremely slow WiFi

I have two Cloud Managed WiFi 6 (WAX615PA) devices that I purchased to setup a mesh network.  I finally got round to setting up the first.  I'm having a two problems with it, but the one I need addressed first is the outrageously slow WiFi speeds.  (The other is not being able to add it to Insight)

 

These two APs will be replacing a AX1800 WiFi Router (RAX15) #.  The AX1800 WiFi Router (RAX15) #has been quite remarkable.  I get wonderful speeds and excellent coverage.  The Cloud Managed WiFi 6 (WAX615) #, on the other hand, has been nothing but a disappointment

 

Whereas I can get the full available throughput on the AX1800 WiFi Router (RAX15) #(300+ Mbps), I am lucky if I am able to get 20Mbps (usually get 11-15Mbps) on the Cloud Managed WiFi 6 (WAX615) #.  Initially, I thought it may have had something to do with the distance and weaker signal, when I brought the laptop right next to the Cloud Managed WiFi 6 (WAX615) #, the speeds remained unchanged.

 

I purchased the Cloud Managed WiFi 6 (WAX615) #devices for both mesh capability and the ability to have multiple VLANS/SSIDs.  At the moment, I've created 2 VLANs, but once this issue is resolved, I'll be adding a few more

 

Any and all help will be greatly appreciated.

 

10 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Operating these WAX615 as wired access points (ideally on 2.5 GbE switch ports) or got trapped by the consumer-designation of a mesh system by configuring in an Insight Instant Mesh network set-up?

     

    Each WAX615 can reach up to 2400 Mbps link rates on 5GHz in 2x2 at 20/40/80/160MHz bandwidth, and 600 Mbps in 2x2 2.4GHz on 20/40MHz bandwidth.

    • ExWhyWhyZee's avatar
      ExWhyWhyZee
      Aspirant

      I'm not using Insight.  I'm accessing the installed device using its web portal.

       

      The switch it connected to a 10GE switch.  I wanted to use the wired port for the backhaul.

       

      Any ideas of how I can improve the speeds?

      • BasuKhodanapur's avatar
        BasuKhodanapur
        Apprentice

        Hello ExWhyWhyZee 

         

        Could you please share the following details?

        1. Firmware version 

        2. Network Topology

        3. And please share client details and where you are running speed test.

         

        What error you seeing while registering WAX615PA to insight?

         

        Thanks,

        Basavaraj 

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