Forum Discussion

Apprentice

Jan 15, 2025

HELP! WAX630 QoS Settings is greyed out.

Firmware V10.8.11.4. I don't know if it's the firmware or if I'm doing something incorrect but it's not accessible as it doesn't give me the option to disable "WMM Powersave" in the WAX630 web interf...

schumaku

Guru - Experienced User

Jan 19, 2025

Pramendra and hnagaraju please, I neither don't know how to adjust the WMM controls in insight, nor do I have an idea why WMM controls are disarmed on the local Web UI (assuming the device is not in insight mode).

Pramendra
NETGEAR Expert
Jan 20, 2025
Hi BIG9MM and schumaku

Acknowledged. Thanks for bringing this to our attention. Allow me some time to check and come back to you on this.

Thanks!

Pramendra Singh

NETGEAR NFB Wireless Team
- BIG9MM
  Apprentice
  Jan 21, 2025
  I opened up previously a support ticket to these issues as well.
  - ErwinL
    NETGEAR Moderator
    Jan 23, 2025
    Hello BIG9MM
    
    And welcome to the NETGEAR Community! 🙂
    
    It's good that you have openned a ticket about your issue, so that engineering can take a look at it if needed to be escalated. Have you done a factory reset on the device yet?
    
    Have a lovely day,
    Erwin
    Netgear Team