NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HELP! WAX630 QoS Settings is greyed out.
Firmware V10.8.11.4. I don't know if it's the firmware or if I'm doing something incorrect but it's not accessible as it doesn't give me the option to disable "WMM Powersave" in the WAX630 web interf...
I opened up previously a support ticket to these issues as well.
Hello BIG9MM
And welcome to the NETGEAR Community! 🙂
It's good that you have openned a ticket about your issue, so that engineering can take a look at it if needed to be escalated. Have you done a factory reset on the device yet?
Have a lovely day,
Erwin
Netgear TeamThe technical support team over the phone asked the same question you did.
I have a question for you. Have you done a factory reset on your work WAX630 and logged in to see if your functionality is active with the same software I provided above?
Do you guys have access to the same equipment as the WAX630?
I just got a update,
"Hi Robert,
This is Renna and I will be working with you on this case.
I understand that you are looking to disable the WMM Powersave on the WAX630 but the option is greyed out. I have seen the same issue using a lab unit and I have raised this to engineering. I will update you as soon as I hear from them.
Sincerely,
Renna"
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
