NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HELP! WAX630 QoS Settings is greyed out.
Firmware V10.8.11.4. I don't know if it's the firmware or if I'm doing something incorrect but it's not accessible as it doesn't give me the option to disable "WMM Powersave" in the WAX630 web interf...
Hello BIG9MM
And welcome to the NETGEAR Community! 🙂
It's good that you have openned a ticket about your issue, so that engineering can take a look at it if needed to be escalated. Have you done a factory reset on the device yet?
Have a lovely day,
Erwin
Netgear Team
I just got a update,
"Hi Robert,
This is Renna and I will be working with you on this case.
I understand that you are looking to disable the WMM Powersave on the WAX630 but the option is greyed out. I have seen the same issue using a lab unit and I have raised this to engineering. I will update you as soon as I hear from them.
Sincerely,
Renna"
Hello BIG9MM
Unfortunately, we do not have the same level of access. However, resetting to factory defaults is a basic troubleshooting step that is often overlooked. If you wish, you may provide an update on your case with our support team?Have a lovely day,
Erwin
Netgear Team11b 11bg 11ng 11ax
The workaround is to take it off 11ax and put it on 11ng until they have a firmware update. :]
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
