NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
HarmonHodge
Nov 22, 2022Star
Home use for WAX 620
I did not realize when I purchased this access point it was for business. I have it hard wired from my ATT Remote Gateway in the basement. It works fine but I understand I will be charged a yearly fe...
schumaku
Nov 23, 2022Guru - Experienced User
All the Netgear WAX6xx (as well as the earlier WAC5xx 802.11ac models) are industry standard wireless access points with feature sets making it possible to deploy these at home as well as on single or multi network deployments in SOHO or SMB environments. This includes the ability to deploy these with small and medium sized businesses, but does certainly not exclude these from home or large scale deployments with thousands of wireless access points.
There is nothing that stops us from managing each WAX6xx using it's local web interface, without using Netgear Insight. Netgear Insight and Insight Pro are the only features coming with an affordable annual price tag to extend the e.g. one year free offerings.
To operate these access points, the insight App not the center of the universe. The reason the Insight (and other Netgear Apps exist) comes from the small size displays of mobile phones. This is what these are made for, and this is why the community members here talk of iPhones and sometimes iPads.
We understand Apple tried to extend the App usability by adding some iOS runtime environments to macOS 11.0 or later and a Mac with Apple M1 chip or later. Not a secret, this extension was done kind of silent, without further interop tests by Apple. Apple believed all app developers go and update all apps to support the functionality also on the M1 Mac. Could happen that certain code in the Apps (in place to prohibit the app to be operated on rooted or otherwise abused mobiles) can show such messages. Don't know anything beyond this...
Everything not a problem considering Netgear Insight can be perfectly managed using the Web portal on https://insight.netgear.com/
Orbi or wireless APs? Orbi is a throw-in system designed mainly for a wireless Mesh backhaul. Very different from what you already operate there.
HarmonHodge
Nov 24, 2022Star
Thank you for the reply. It works well with my iPhone 12. I was just wondering if there was something I was missing.
In regards to the cameras not accessing anymore, I need to see what they are doing different than the one that does work. I am sure it was a setting that automatically changed on the cameras. All were working fine until a week or so ago. Just odd as everything I throw at the WAX 620 connects.
I see a lot of posts on the WAX product. I will search to see what is up to learn more.
Lynwood Hodge
- schumakuNov 24, 2022Guru - Experienced User
It's a fast developing technology on the client and AP ends.
Head to Management - Monitoring - Logs. Be ready to download the detailed logs to be shared with Netgear using some public cloud for simplicity. RaghuHR or some other Netgear fellows will chime in here.
- RaghuHRNov 25, 2022NETGEAR Expert
Hi HarmonHodge We need debug logs as mentioned by schumaku . Please save from the detailed logs from the monitoring page. Upload into the any cloud storage like one drive/google drive etc and send me the link to download via PM.
Thanks,
Raghu.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!