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Forum Discussion
Jluchuk
Feb 18, 2021Follower
Hooking up a Netgear access point
I have a netgear wac104 AP that has been hooked up to a suddenlink combination modem / router for almost a year. The internet speed was 400mg. When I initially set up the AP it automatically found ...
DaneA
Mar 09, 2021NETGEAR Employee Retired
Welcome to the community! :)
If I hook my computer up via ethrnet to the suddenlink and connect the AP via ethernet to the suddenlink I can sign on using the ip of 192.168.0.1 and a not the default userid.
Since you can login to the web-GUI through this method, what is the current firmware of the WAC104? If ever the firmware is not yet the latest version, I suggest you to upgrade it. The latest WAC104 firmware is v1.0.4.13 and you can download it here.
Also, since you did a factory reset on your WAC104, kindly try to disconnect it from the existing network and connect a PC directly to it. Then, try to access the web-GUI using the default credentials.
Regards,
DaneA
NETGEAR Community Team
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