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router cant access netgear account
setup new router yesterday through web page. today I login to router and wants netgear account. I go to login and just keeps saying "something went wrong". I can obviously get to my account here. in the past I never had to login to account as it stayed "linked" after I did it once. so how can I access my router if I can't get to account?
based on your statement no account is needed for routers I disconnected the router from the internet and got in.
kind of a pain but i got ports forwarded i was after in the first place. thanks for the help
9 Replies
What browser are you using? Happening on MS Edge or Firefox?
Disconnect the router from the ISP modem and factory reset the router and setup from scratch:
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
See if you can get in to the routers web pages, then connect it to the ISP modem.
Please post the FW version if you can see this.
