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Forum Discussion
Lsands
Sep 06, 2021Tutor
IPSec site-to-site with multiple VLANS
Problem: I can't ping a VLAN at another site. from Federation 192.168.1.x, I can ping JCC 192.168.0.x, but I can't ping 192.168.4.x from JCC 192.168.0.x, I can ping Federation 192.168.1.x, but I c...
- Sep 13, 2021
Hi @Lsands,
Thanks for the quick follow-up!
In this case, I'd recommend to open a support ticket by going to my.netgear.com so our Support Team can further assist you.
Regards,
JeraldM
NETGEAR Community Team
Lsands
Sep 06, 2021Tutor
Update: I revised the IPSec config for the Cameras to route 192.168.4.0 to 192.168.1.0
Briefly, I was able to ping the device 192.168.4.10 and then the IPSec connection reset and the ping went back to 'request timeout'. Something in the IPSec config is dropping the connection and after 5 minutes it reconnects.
Any ideas on this?
- JeraldMSep 13, 2021NETGEAR Employee Retired
Hi Lsands,
Kindly provide a physical topology (what devices are used that connect to the BR500s and how they are connected) and the logs as well for further checking.
Regards,
JeraldM
NETGEAR Community Team
- LsandsSep 13, 2021Tutor
At the location Federation, I have only 1 device. It's a WAC540 access point.
The location JCC has 35 devices and 4 VLANS.
The logs are just what is shown above.
- JeraldMSep 13, 2021NETGEAR Employee Retired
Hi @Lsands,
Thanks for the quick follow-up!
In this case, I'd recommend to open a support ticket by going to my.netgear.com so our Support Team can further assist you.
Regards,
JeraldM
NETGEAR Community Team
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