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Forum Discussion

Lsands's avatar
Lsands
Tutor
Sep 06, 2021
Solved

IPSec site-to-site with multiple VLANS

Problem: I can't ping a VLAN at another site.  from Federation 192.168.1.x, I can ping JCC 192.168.0.x, but I can't ping 192.168.4.x from JCC 192.168.0.x, I can ping Federation 192.168.1.x, but I c...
  • JeraldM's avatar
    JeraldM
    Sep 13, 2021

    Hi @Lsands,

     

    Thanks for the quick follow-up!

     

    In this case, I'd recommend to open a support ticket by going to my.netgear.com so our Support Team can further assist you.

     

     

     

    Regards, 

     

    JeraldM

    NETGEAR Community Team

Lsands's avatar
Lsands
Tutor
Sep 06, 2021

Update: I revised the IPSec config for the Cameras to route 192.168.4.0 to 192.168.1.0
Briefly, I was able to ping the device 192.168.4.10 and then the IPSec connection reset and the ping went back to 'request timeout'. Something in the IPSec config is dropping the connection and after 5 minutes it reconnects.

Any ideas on this?

JeraldM's avatar
JeraldM
NETGEAR Employee Retired
Sep 13, 2021

Hi Lsands,

 

Kindly provide a physical topology (what devices are used that connect to the BR500s and how they are connected) and the logs as well for further checking.

 

 

Regards, 

 

JeraldM

NETGEAR Community Team

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