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Forum Discussion

crflores's avatar
crflores
Aspirant
Jan 27, 2022

NetGear AP WAX214 - AX 1800 Cannot Connect Android Device

I'm Receiving the following Error While Trying to Connect to the AP an Android 11 HK1 MAX TV Box (mac address 5c:f8:a1:a1:e9:d7),   I was able to connect to a old LinkSys Router without Issues but af...
crflores's avatar
crflores
Aspirant
Jan 27, 2022

The Security is WPA2-Personal

plemans's avatar
plemans
Guru - Experienced User
Jan 27, 2022

what channel are you using for 2.4ghz? 

Have you tried changing? 

What's the android device giving you for an error?

  • crflores's avatar
    crflores
    Aspirant
    Jan 27, 2022

    what channel are you using for 2.4ghz? 

    At this moment is set to All

     

    Have you tried changing? 

    Yes, I have tried to change it to 1, 6, 11

     

    What's the android device giving you for an error?

    No only that cannot Find the NetWork.

     

    but as you see on the original message of this tread, on the logs seems at first that is authenticated and then associated, but inmediatly gets disassociated.

     

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jan 27, 2022

      I'm not sure how its associating if the device isn't even finding/seeing the network. 

      I see you've disabled AX, does it see it if its enabled? 

      • crflores's avatar
        crflores
        Aspirant
        Jan 29, 2022

        If I Enable the Only the AX for the 2.4 GHZ band the TVBox will try to connect to the 5 GHZ and also will have the same error

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