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Forum Discussion
jurek224466
Feb 20, 2022Guide
Netgear wax218- 2.4GHz radio random disabling
I have a problem with the Netgear WAX218 router. After switching the channel width to 20MHz / 40MHz, my radio fades to 2.4GHz. When I have the 40MHz channel set my 2.4GHz radio turns off randomly but...
DaneA
Mar 07, 2022NETGEAR Employee Retired
Let us try this. Perform a factory reset on your WAX218 then reconfigure the settings from scratch. Observe if the same issue will occur.
Regards,
DaneA
NETGEAR Community Team
jurek224466
Mar 07, 2022Guide
I have already tried restoring the firmware to the factory settings and it did not work. I was also doing a downgrade and it was useless.
- DaneAMar 15, 2022NETGEAR Employee Retired
This needs further investigation. I suggest you to open a support ticket with NETGEAR Support here at anytime. Kindly state that status of your WAX218 and the troubleshooting steps done to isolate the problem as well as you can include a link to this thread.
Regards,
DaneA
NETGEAR Community Team
- blljybobbyw22Jun 12, 2022Aspirant
Has this issue been resolved? I am experiencing the same issues with my WAX218.
- DaneAJun 16, 2022NETGEAR Employee Retired
Found out from the NETGEAR Support Team that you have an ongoing support ticket with them regarding your concern. You may want to share the progress of it here.
Regards,
DaneA
NETGEAR Community Team
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