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Forum Discussion
Netgear wax218- 2.4GHz radio random disabling
I have a problem with the Netgear WAX218 router. After switching the channel width to 20MHz / 40MHz, my radio fades to 2.4GHz. When I have the 40MHz channel set my 2.4GHz radio turns off randomly but...
I have already tried restoring the firmware to the factory settings and it did not work. I was also doing a downgrade and it was useless.
This needs further investigation. I suggest you to open a support ticket with NETGEAR Support here at anytime. Kindly state that status of your WAX218 and the troubleshooting steps done to isolate the problem as well as you can include a link to this thread.
Regards,
DaneA
NETGEAR Community Team
Has this issue been resolved? I am experiencing the same issues with my WAX218.
Found out from the NETGEAR Support Team that you have an ongoing support ticket with them regarding your concern. You may want to share the progress of it here.
Regards,
DaneA
NETGEAR Community Team
Hi. I reported the problem to Support and I have been talking with them for 2 months. I was sending them a config from the device + and I performed Wifi visibility tests on 2.4GHz. At the moment, they are to pick up the devices to be tested by Netgear employees from L3 Support.
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