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Forum Discussion
Solved
RMA telephone number for the UK
Does anyone know the number? The Support / Contact Us will not provide a number. BTW My WAP died after attempting a firmware upgrade to v3.6.9 you have been warned!
Hi John,
I have an RMA!
I used the UK support number - 0344 875 4000 and was put through the tech department.
We agreed that I had tried eveything to revive the 350 and an RMA was then duly issued.
Thank you for your interest and help.
Nick..
Hi John,
Thank you for replying.
I have a problem creating a chat / case online.
My registered products list does not show the WNDAP350 but when
I try to register it I get the reply that it is already registered.
That is as far as I can get.
Regards, Nick.
Please use the same email address that you used on registering the device or if it still not going to work. Please try opening a case using this option "Get answers about NETGEAR products before I buy". We are just going to use this option in order for us to create a chat / case online but once you already have a support expert, please let them know the status of the WNDAP350.
Regards,
Hi John,
Thank you for those two suggestions.
I still have the "NETGEAR Customer Support Account Information" from which I can tell that I am
using the correct email address for the wndap350.
The "Get answers about NETGEAR products before I buy" option seems to have disappeared although
I definitely saw it a couple of days ago.
Thanks , Nick.
Hi John,
I have an RMA!
I used the UK support number - 0344 875 4000 and was put through the tech department.
We agreed that I had tried eveything to revive the 350 and an RMA was then duly issued.
Thank you for your interest and help.
Nick..
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