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Forum Discussion
WAX220 initial configuration does not work
Today I bought two WAX220 (AX4200) access points and I tried to configure them. I connected two Ethernet with PoE. Network WAX220xxxxxxxx-CONFIG-ONLY came in. But when I tried to connect using the p...
Thanks for your prompt reply.
Yes, your description matches also my understanding about how it should work. The problem is simple: the password written in the sticker does not work neither the QR code. I tried from my iPhone (QR code and manually) and from my PC (Dell XPS17), none of them works. I am getting a error message saying that the password is incorrect. I am stuck. Both brand new devices have the same problem.
How can I troubleshoot?
Hi mario_ed
Could you try one more factory reset like this > press the Reset button for at least 11 seconds.
Once the AP reboots, please try to connect to the WAX220xxxxxxxx-CONFIG-ONLY SSID once again, ensuring to enter the password correctly i.e. make sure to use uppercase or lowercase accordingly.
If the password printed on the label is still not accepted, please try (all in lower case): sharedsecret
Can you also please send me the serial numbers of the 2 WAX220's thru private message.
Regards
DavidGo
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