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Forum Discussion
yawm
Sep 22, 2022Tutor
WAX630: authentication failed - EAP type: 13 (TLS)
Hi, we have 8 WAX630 devices with the latest firmware (10.2.0.16). We are using 802.1X with external Radius system. Everything is working properly, however, every now and then random users cannot...
RaghuHR
Oct 14, 2022NETGEAR Expert
Hi yawm Could you please capture the ethernet packet between WAX630 and your Radius server? Also send me the detailed logs. You can save the detailed logs by logging into WAX630 UI -> Monitoring page ->logs and download detailed logs. You can upload
packet captures and logs into any cloud storage such as google drive/one drive/drop box etc.. and send me a link to download via PM. Thank you !
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