NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Mad_Pierre's avatar
Mad_Pierre
Aspirant
Jul 20, 2020
Solved

Login to ReadyNAS Authentication Fails

I can no longer connect to my ReadyNAS 204 over the network from any of my Windows 10 PCs. All I want to do is setup Windows backup to shared folders on the device. This has worked previously but is no longer working.

 

The ReadyNAS is visible on the network but using explorer to connect to it asks for login which fails for both a user setup for a share and as the ReadyNAS admin user. I can connect fine using same credentials via Readycloud web, get to the admin page, configure shares etc.

 

Firmware is 6.10.3 (latest)

I have checked SMB 1 is installed in Windows (as this seems to be an issue when i have Googled...)

 

This is doing my head in. Anybody help? Thanks.

 

The ReadyCloud app might work for backup but I have found it to be a right pain - not working properly for large amounts of large video files in the past so I would rather not explore that avenue again.

  • StephenB's avatar
    StephenB
    Jul 21, 2020

    Mad_Pierre wrote:

    Used the admin account


    That should have worked (assuming you also entered the correct admin password).

     

    Is the NAS admin password still set to password? The system won't let you map the full volume if you are using the default password.

     

    Does

    net view \\nas-ip-address

    show you the full share list?

     

     

7 Replies

Replies have been turned off for this discussion
  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Mad_Pierre wrote:

     

    I have checked SMB 1 is installed in Windows (as this seems to be an issue when i have Googled...)

     


    It's not an issue with your NAS.  Only legacy NAS running 4.x or 5.x firmware.

     


    Mad_Pierre wrote:

     

    The ReadyNAS is visible on the network but using explorer to connect to it asks for login which fails for both a user setup for a share and as the ReadyNAS admin user.


    Try running CMD on the PC and and enter

    net use * /delete /y
    net use t: \\nas-ip-address\data /user:admin nas-admin-password

    using the real nas ip address and admin password of course.  Be careful on the typing - particularly spaces and the slash direction.

     

    The first command terminates any open SMB sessions on the PC.  The second attempts to mount the NAS data volume as drive letter t.  BTW, if you use flexraid, you'll need to substitute your actual data volume name for "data".

     

    If this works, you likely have a credentials issue on the PC.

    • Mad_Pierre's avatar
      Mad_Pierre
      Aspirant

      net use gives the same problem. Error:

      System error 86 has occurred.
      
      The specified network password is not correct.

      This happens from multiple windows 10 PCs.

       

      Authentication is set to Local Users and Workgroup name set same on ReadyNAS as PC

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Mad_Pierre wrote:

        net use gives the same problem. Error:

        System error 86 has occurred.
        
        The specified network password is not correct.

        This happens from multiple windows 10 PCs.

         

        Authentication is set to Local Users and Workgroup name set same on ReadyNAS as PC


        Did you test this with the NAS admin account?  Or did you use different credentials?

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More