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Forum Discussion

FWIW's avatar
FWIW
Aspirant
Jan 16, 2020
Solved

Wi-Fi Authentication Error

Netgear Nighthawk X6 R8000
Firmware Version V1.0.4.46_10.1.63
Smart Connect Enabled

 

We have two Samsung S10s and both display the same problem.  They will be connected and working fine, then after a few weeks they start giving Authentication Errors.  They will connect, drop, reconnect, error out, etc.  If I reboot the router, they work fine for roughly 2 weeks, sometimes less..

 

Any suggestions to fix this?

Troubleshooting
  • FWIW's avatar
    FWIW
    Jan 22, 2020
    I don't know which circuit they were connected to, but haven't had a problem since I disabled the Smart Connect

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 21, 2020

    Do you know if this is only on the 5ghz network or both the 2.4 anf 5ghz?

     

    DarrenM

    • FWIW's avatar
      FWIW
      Aspirant
      Jan 22, 2020
      I don't know which circuit they were connected to, but haven't had a problem since I disabled the Smart Connect