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we could not verify the certificate: reason = untrusted
Hello, Since 2 months, I'm not able to acces to my WAX. On windows, Edge and Firefox return that message: "we could not verify the certificate: reason = untrusted" without the possibility to pas...
I finally found. It comes from Windows wireless setting. I switched from public to private setting and it's now ok!
Sorry for the picture in french
Hi Cofran268
We are aware of a similar issue when accessing the Orbi Pro admin page (SXR80 and SXR30) but I have not seen other reports of this issue happening on WAX600 series AP's.
To help debug further could you please provide the following:
1. Could you try to access the AP admin page using a different laptop, PC or mobile device and check if the issue is also observed there?
2. Is the AP managed only using the local admin page, or in Insight?
3. Do you see this issue on a single AP or multiple AP's?
4. Do you recall when the issue first appeared, if it coincided with any other event? i.e. AP firmware update, web browser update, Windows OS update?
Thanks
DavidGo
I tried on 2 differents Win11, same result. But it works with IOSTo help debug further could you please provide the following:
1. Could you try to access the AP admin page using a different laptop, PC or mobile device and check if the issue is also observed there?
2. Is the AP managed only using the local admin page, or in Insight?
The AP is manage using local admin page
3. Do you see this issue on a single AP or multiple AP's?
On multiple AP's
4. Do you recall when the issue first appeared, if it coincided with any other event? i.e. AP firmware update, web browser update, Windows OS update?
No, I cannot rememenber.
More information:
My Wax610 has the latest firmware
I tried to disable all functions of Bitdefender
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