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we could not verify the certificate: reason = untrusted
Hello, Since 2 months, I'm not able to acces to my WAX. On windows, Edge and Firefox return that message: "we could not verify the certificate: reason = untrusted" without the possibility to pas...
I finally found. It comes from Windows wireless setting. I switched from public to private setting and it's now ok!
Sorry for the picture in french
Typical message from some intermediate security systems (programs, appliances, ...) - not something originating from the access point, which is almost certainly making use of the default self-signed certificate - which -of-course- can't be validated. In this example a SonicWall:
These are not problems with the managed system, no matter it's a security appliance, a router, a wireless access point. Figure out what wonderful security software does intercept the connection here -and- insert a text message into the https stream.
Strongly doubt this is something similar to the change in some of the browsers looking for certain certificate usage DavidGo
Hi Cofran268
I agree with schumaku here, it looks more like something is intercepting the traffic on Windows 11 devices and preventing from accessing the AP local admin page. The fact it also still works on iOS device points towards an issue specific on the Windows 11 machines.
I have tested here with Windows 11 (and Windows 10) and I am unable to reproduce the issue. Other than the security warning message which is expected, I can progress past it each time. Other than Bitdefender, is there any other security software (on the Win 11 devices) that could be blocking the access?... is Bitdefender totally disabled when testing?
schumaku yes I agree it is different than what we are seeing on Orbi Pro. It just rung a bell initially but agreed it is different here.
Thanks
David
I finally found. It comes from Windows wireless setting. I switched from public to private setting and it's now ok!
Sorry for the picture in french
Cofran268 wrote:
I finally found. It comes from Windows wireless setting. I switched from public to private setting and it's now ok!
Negative. Neither Windows nor Microsoft Defender and Windows Firewall do show a message inside of the the Web browser pop-in such in-line text messages. Could be that changing from Public to Private does change the firewall profile - whatever security software does come into play there - and activates some 3rd party security ***** using the official method intended by Microsoft..
Hi all,
Tried several things (including what Cofran268 said). Also tried several Bitdefender settings. Finally I deleted everything from Bitdefender and rebooted. Tried again and problem solved. I re-installed Bitdefender clean. Tried again and received the message that it is a untrusted connection, but now I could choose to trust it anyway and proceed. I've put it on the whitelist (as was before) and now I proceed to login immediatly.
Problem solved.Thanks for the help!
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