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Forum Discussion
bikr54
Dec 14, 2020Follower
Slow WiFi
Replaced my WAP that recently died. Set up the WAC104, but the best speed we getting is in the 20mbs to 35mbs. What do I need to do get better speed?
DaneA
Dec 21, 2020NETGEAR Employee Retired
Kindly answer the questions below:
a. How is everything connected? It would be best if you post an diagram of your network setup and make it detailed as possible.
b. Is your WAC104 deployed up in the ceiling or on a side wall?
c. What is the current firmware version of your WAC104?
d. How did you test the speed you are getting?
e. Are you getting speeds 20mbs to 35mbs on both 2.4GHz & 5GHz frequencies?
f. Kindly try to unsecure the SSID configured on the WAC104 and try to connect wirelessly. Does same problem occur?
Regards,
DaneA
NETGEAR Community Team
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