NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
heatherchloedog
Sep 05, 2022Aspirant
WAC104 Wireless Access Point - no internet
Hi, My router has internet. It is connected to a TP Link 16 port Switch by Ethernet Cable. In turn, that Switch is connected to a number of Ethernet sockets in various parts of the house. ...
heatherchloedog
Sep 06, 2022Aspirant
Hi,
Yes - if I connect it directly to the router without the Switch, then yes it works.
Of course, the reason I have bought the Access Point is so that I can plug it in far from the router, where the wifi from the router does not reach / is not very strong.
That's why I have run cables to ethernet points in various places.
plemans
Sep 06, 2022Guru - Experienced User
Ok. so if it works directly connected the AP isn't the issue. Its either something in the switch that is blocking or the lines have issues.
Its why we have you direct connect and test it. So start with checking the lines. direct connect the line to the router and then move the AP to where it terminates and connect and test. If it works, then its down to the switch being the issue
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!