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Forum Discussion
Sendermen
Mar 05, 2025Aspirant
WAC124 Locked out
All of a sudden, I'm locked out of my WAC-124. The email address I always logged in with is not 'registred' for my device. The device has been running smoothly for about 4 years. The same happened wi...
FURRYe38
Mar 05, 2025Guru - Experienced User
Have you powered OFF the WAC for 1 minute then back ON the try to log in?
How about a factory restore and setup from scratch?
- SendermenMar 05, 2025Aspirant
Thanks for your reply!
Will try to do a soft reset (although the refusal comes from the Netgear website, not the router).
In case a factory reset is necessary, but in that case I'll probably flash the router to an open OS.
- FURRYe38Mar 05, 2025Guru - Experienced User
Which NG web site? Is there a link?
- SendermenMar 05, 2025AspirantIf I go to the router IP address, it redirects me to
https://accounts.netgear.com/login?redirectUrl=http:%2F%2F192.168.0.254%2Fsetup.cgi%3Ftodo%3D&devtypeid=WAC124&serial_num=######
From there, I have to enter a code that is sent via text message. After that, my login is refused with the message:
"192.168.0.254 says
This WAC124 is not registred for the current
user, please login with the registred user. For
more details check support website.
OK"
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