NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DenisPro
Sep 17, 2021Aspirant
WAC124 WLAN disconnection - deauthenticated
Every 15-30 min all Internet access is lost for multiple computers and mobile devices connected to WAC124. Devices automatically re-connect a little while later. Router is running in AP mode on firmw...
plemans
Sep 17, 2021Guru - Experienced User
Whats it connected to?
Has it always had this issue or did this just start?
- DenisProSep 17, 2021Aspirant
It is connected by LAN to TP-link C4000, which is the main router. No issues noticed with C4000, even if same devices are connected to it. WAC124 and C4000 have separate wifi access point names. WAC124 has static IP address.
Since WAC124 is in AP mode, DHCP is handled by C4000 (no other way).
Problem was noticed recently. I'm not sure if it persisted earlier. WAC124 was reset to defaults recently and after that problem is certainly present.
- plemansSep 17, 2021Guru - Experienced User
have you tried reinstalling the firmware and then factory resetting/reinstalling?
Another option is to try downgrading the firmware a version. Maybe the one you're on introduced an issue.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!