Forum Discussion

Aspirant

Sep 16, 2021

WAC510 Won't Upgrade Firmware - Currently v1.5.3.6

I noticed that my WAC510 (Insight Managed) wanted a new firmware upgrade (v9.5.3.2). I tried to apply it online and it kept failing but did not tell me why. I rebooted and tried again and still fai...

RaghuHR

NETGEAR Expert

Sep 17, 2021

Hi TimothyGaray

Please share the detailed logs taken at the time of the issue. You can download detailed logs from the monitoring page and send it for us to review. You can upload into google drive or one drive. Send me a link to download via PM.

Thanks,

Raghu

TimothyGaray
Aspirant
Sep 17, 2021
I should also add that I have two other WAC510's and a WAXS610Y on the same network and they update just fine and are Insight Managed.

Thanks!

-Tim