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Forum Discussion

NormanP's avatar
NormanP
Aspirant
Nov 12, 2019
Solved

wac720 wifi drop outs

Hi all, I'm hoping you can help. I have 2 x wac720 in an ensemble, both using 2.4GHz and 5GHz, both have 2 security profiles on each frequency (so 4 profiles in total on each device). Issue I have i...
  • RaghuHR's avatar
    RaghuHR
    Nov 15, 2019

    Hi NormanP 

     

    Thanks for sharing the logs. Please see the attached our analysis.

     

    Raghu

NormanP's avatar
NormanP
Aspirant
Nov 13, 2019

 Hi Raghu - when I try to attach the TAR log file from my AP to one of these posts it is rejected. Renaming it to .pdf doesnt help either... how do I share log files?

Thanks

 

NormanP's avatar
NormanP
Aspirant
Nov 13, 2019

I've emailed the logs to the nsbu_logs email address.

  • RaghuHR's avatar
    RaghuHR
    NETGEAR Expert
    Nov 14, 2019
    Hi Norman, I sent your PM. Please check and respond. Thanks, Raghu
    • RaghuHR's avatar
      RaghuHR
      NETGEAR Expert
      Nov 15, 2019

      Hi NormanP 

       

      Thanks for sharing the logs. Please see the attached our analysis.

       

      Raghu

      • NormanP's avatar
        NormanP
        Aspirant
        Nov 20, 2019

        Thanks for the analysis Raghu, much appreciated. The firmware upgrade identified was a reload of the current version rather than an upgrade. I'll continue to monitor the status. Thanks again, Norman

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