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Forum Discussion
feinepotte
Feb 05, 2024Guide
WAP Wax214 speeds are too slow
Hello, I have the WAX214 - AX1800 WiFi 6 Dual Band PoE Wireless Access Point that I purchased a year ago. Current Firmware Version 2.1.1.3 When I first installed the unit, I was getting down...
- Feb 06, 2024
Thank you, but I may need you to elaborate in more lament terms? 🙂
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
Good news and Bad News, but mostly good...
Bad news: Unfortunately, I'm not totally following what you're saying, BUT I think you're saying it's the ethernet cable that plugs from the wall to the WAX214?
Good news: The thing is, I never checked/tested that small little cable that goes from the wall to the WAX214...so based on this response, I swapped the cable and VOILA...my speeds are at 300+Mbps on the laptop and 600+ Mbps on my iphone.
Looks like I had a bad short cable this whole time!
Thank you all for your help on this!! Turned out to be a hardware issue, not a software issue...and honestly, the most basic of all. I'm kicking myself for not checking that cable. I created it myself, it's like 5" long total so I could keep it flush with the wall, but I'm thinking now that this is an OLD ethernet cable that can't handle speeds higher than 100Mbps...or maybe it just has a very bad kink in it.
Regardless, all good now. THANKS TO ALL!
plemans
Feb 05, 2024Guru - Experienced User
Have you checked to see if the WAX is connecting back to the main router with a gigabit connection? I've seen sketchy wires/connections work at gigabit for a bit and then drop to 10/100mbps speeds. Always worth checking
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