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WAP Wax214 speeds are too slow
Hello, I have the WAX214 - AX1800 WiFi 6 Dual Band PoE Wireless Access Point that I purchased a year ago. Current Firmware Version 2.1.1.3 When I first installed the unit, I was getting down...
Thank you, but I may need you to elaborate in more lament terms? 🙂
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
Good news and Bad News, but mostly good...
Bad news: Unfortunately, I'm not totally following what you're saying, BUT I think you're saying it's the ethernet cable that plugs from the wall to the WAX214?
Good news: The thing is, I never checked/tested that small little cable that goes from the wall to the WAX214...so based on this response, I swapped the cable and VOILA...my speeds are at 300+Mbps on the laptop and 600+ Mbps on my iphone.
Looks like I had a bad short cable this whole time!
Thank you all for your help on this!! Turned out to be a hardware issue, not a software issue...and honestly, the most basic of all. I'm kicking myself for not checking that cable. I created it myself, it's like 5" long total so I could keep it flush with the wall, but I'm thinking now that this is an OLD ethernet cable that can't handle speeds higher than 100Mbps...or maybe it just has a very bad kink in it.
Regardless, all good now. THANKS TO ALL!
What wireless clients are in use?
Keep in mind the WAX214v2 can reach 550...650 Mb/s with ease.
Under average conditions (non-exclusive usage of the air and the Internet connection), allowing 80 MHz bandwidth on the 5 GHz band. My WAX214v2 ad-hoc set-up playground system showed this half an hour ago:
Thanks for getting back.
In terms of wireless clients, in that area of the house, I think the answer to that question would be 1-2 macbooks and 1-2 iphones hitting that WAX214. Basically, my wife and I with our phones and laptops. All other devices needing internet are hard wired in directly with ethernet cables.
I also did a new test. I actually have a second WAX214 that is not in use, yet. Was going to install that unit in a different part of the house when I have time (it's been 7 months!). When I swapped out the current one with the one not in use, yet, the speed dropped down to 8-15 Mbps and basically rendered all devices useless. Now the firmware on this other unit was not updated, so I thought that may be the issue...but then swapped it back with the original one that we're talking about here and sadly, the speeds were still in that very low range.
I then moved the ethernet cable from port 5 to port 10 on the switch and then it got back up to it's typical 80mbps. So i'm really at a loss here.
I should point out that the wifi is on 5Ghz (not 2.4) and the range set to 80MHz bandwidth.
Another thing i'm seeing in the Netgear switch admin interface is that the speed is set to Auto, but when I go in there to adjust it, it does not give me any option over "100M Full" with no option to go higher. And the specs on this switch say that each port has a Gigabit, so i'm very confused.
feinepotte wrote:
I should point out that the wifi is on 5Ghz (not 2.4) and the range set to 80MHz bandwidth.
This is key in attemting to provide replies.
feinepotte wrote:
Another thing i'm seeing in the Netgear switch admin interface is that the speed is set to Auto, but when I go in there to adjust it, it does not give me any option over "100M Full" with no option to go higher. And the specs on this switch say that each port has a Gigabit, so i'm very confused.
Nothing wrong, for Gigabit (and faster copper Ethernet), Auto Negotiation is mandatory.
Either way, the linked speed does show just 100 Mb/s as "Linked Speed", while connecting either of the WAX214v2, and swapping ports does not change anything, too. This makes me believe there might be a small issue with the cabling/wiring or one of the patch cables.
Regards
-Kurt.
Thank you, Kurt (and everyone else!)
I did a "test" on the backend and the Switch says that the line is "ok"
But more importantly, when I plug an ethernet cable directly into the port and into my laptop and turn off WiFi, it works perfectly, giving speeds of up to 900 Mbps, so I do not think the line is the issue.
That tells me there's something wrong with the WAX214 and it's settings. I'm not sure how to test channels? Maybe I have some interference or something. I'm just not sure how to test for that. I've googled it, and don't seem to get a straight answer.
Any help is again appreciated. 🙂
Thanks!
Not your Internet connection ... just the cabling, the switch port and/or the WAX214v2 LAN port. As you already swapped the WAX214v2, and are connecting to different switch ports, figure. The switch based port/link test seems to be fine however.
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